AGCO to pilot precision ag support service

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Agco has launched a pilot of a new streamlined precision agriculture support system in North America, with a broader rollout planned for next year

Agco’s Precision Ag Line (PAL) package is designed to streamline support services for farming customers, connecting customers with precision ag experts via phone or text message. 

Agco has launched a pilot of its Precision Ag Line (PAL) package in North America, trialling a system it says will help its farming customers with mixed-fleet operations.

PAL will be available for farmers operating with any Agco-branded equipment and machinery, including Fendt and Massey Ferguson, offering access to precision agriculture expertise so they can achieve more efficient solutions and improved outcomes in the field.

PAL is also compatible with Agco equipment when used in conjunction with machinery and equipment from other manufacturers.

The program uses Agco’s AgriSync platform which aligns farmers with the dealer’s current support system; usually an existing customer service number, to streamline access to the service and achieve a coherent experience for farmers.

PAL technology is currently in its pilot stages in several locations in North America where trials have heralded promising results.

Following completion of the pilot program, Agco plans to expand the program into new areas in 2022. 

Agco spokesperson, Cody Light, says the complicated nature of precision ag can be alleviated through the use of PAL.

"Precision farming techniques can become complicated, especially when products from multiple manufacturers are used to accomplish them," Light says.

"PAL puts farmers in direct touch with our technical experts who are very experienced at aligning disparate systems into effective processes.

"This program is directly aimed at ensuring our customers have the best farming outcomes and exceptional customer experiences with our products along the way."

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